Rhonda Schertz

Rhonda Schertz

Licensed Customer Service Representative

Let's get to know Rhonda!!


Rhonda shared with us a little about her position. "Some of my responsibilities at Premier Insurance is to take the upmost care of our customers and keep our book of business up to date.  I answer phones, make changes for customers, manage applications, manage renewals, courtesy call all customers at renewals, manage claims, process commission statements and just about anything else that comes along. I absolutely love working at Premier Insurance Services because of the people! I enjoy helping our customers and being able to serve them as needed.  I am a people person and love the interaction with our customers on a daily basis. My co-workers are another reason I love working at Premier Insurance Services. We have an amazing team that is willing to work together to make sure our customers are served and taken care of! Rhonda enjoys working at the Marion branch again because of the people. She stated that she believes the City of Marion is full of wonderful people that truly care about the community and that Marion has the small town feel of neighbors taking care of neighbors.

In her spare time you can find Rhonda with her family and spending time at their cottage, traveling, and working on their family Christmas tree farm. She is also huge Brewers fan and tries to go with her husband every year to watch the Brewers play in-person. Giving back to the community she lives and works in is also very important to Rhonda. She volunteers for the Bear Creek First Responders, the Bear Creek Kraut Run, and her church. She said, "Giving back to the community you live in is very important to me. I feel that volunteering in your community is what makes it a community! You get out of your community what you put in it!"

Finally, here is an  insurance tip from Rhonda, "My insurance tip is to review your insurance documents at renewal and ask questions!  I want people to truly understand their coverages.  We are here to help and we want to make sure you have the coverage in place that you want!"